If you wish to request a refund/return, you can submit a request on the website within the guaranteed period (or within 3-7 days* after receiving the status. "Successful delivery" from the shipping company)
Issues where you can request a return/refund
Order not received (refund request)
not received the product or parts of the product are not complete
Received the wrong product, such as wrong size, wrong color, wrong product.
bad or damaged product
The product is incomplete or expired.
The product is very different from the details.
Form of refund/return
full refund The customer must be responsible for the return shipping costs.
